What is Thinkswap's Satisfaction Guarantee policy?

Each document purchased on Thinkswap is covered by our Satisfaction Guarantee policy. If the document is not of an acceptable quality, or the document was incorrectly described or categorised, Thinkswap will provide a full refund of exchange credits so you can purchase another document.

If you still can’t find what you're looking for, we will offer a 100% refund of the purchase price in accordance with our Terms and Conditions.

Please see the Help Centre article "How do I report an issue with a document I have downloaded?" for further details on how to report an issue with a document.

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